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Quality Assurance with Defect Tracking Software

With the increase in the scale of the projects, the number of team members involved, the number of test cycles, and most importantly the complexity of the software applications, embedding defect tracking tools in the system is no longer optional. Quality assurance is not simply reduced to the testing process which is done after the development cycle is finished, instead, it is a commitment to finding the issues in the application as early as possible, fixing them promptly, and putting measures in place so that they never arise again. Quality assurance is an ongoing process that cannot be designated to one phase or even one aspect of the project, and it stipulates teamwork where the developers, testers, and the non-technical members work together to deliver the best quality product.

Need for Defect Tracking Software
The old English proverb 'a stitch in time saves nine' holds true in this case, as the bugs are an undeniable part of the development process, however, the testers can hope to mitigate them with the right defect tracking tools over time. By embedding this tracking system in the initial phases of the software development, the team is able to identify and fix the small issues in the earlier stages and prevent them from snowballing into much larger ones. The right tool not only facilitates the organization in maintaining the quality of the application but is also cost-effective and time-efficient. Some of the major advantages of a defect tracking system include;

1. Better teamwork and collaboration
Chat interfaces and the email notification system in the defect tracking software allows the teams to collaborate in real-time, and bridges the communication gaps by notifying the right member to fix the issue in the application.

2. Understanding the defect trends and acting on the issues early
One of the most critical uses of this system is that organizations are able to keep a track record of the defects, what were the problems, where and when did they occur, who were they allocated, and how long did it take to fix them? With this centralized defect database at their disposal, the teams can build a dependable metric for the future and access it to build a bug-free application at later stages.

3. Improvement in the ROI through the reduction in development costs
The defect tracking system enables the development team to allocate the issues and prioritize them so the organization does not waste human and financial resources on low priority and low severity issues.

4. Improved customer service and satisfaction
This system plays a pivotal role in providing fast and reliable service to the customers with the help of automated responses and by allowing the end-users to report issues directly on their applications.

5. High quality and timely delivery of the project
By controlling the workflow of all the team members, tracking problems in earlier stages, and assigning them accordingly, the defect tracking software ensures that bugs are fixed which results in the delivery of a high-quality product on time and within the budget.

About The Author: 

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